Field-Based Patient Access & Reimbursement Specialist

Amgen; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Amgen's Patient Access Liaison (PAL) is a field-based specialist who guides patients, caregivers, and healthcare providers through insurance coverage and reimbursement pathways for Amgen therapies.

You will collaborate with Market Access, Medical Affairs, Advocacy, Case Management, and Site of Care teams to resolve access barriers, educate on coverage, and ensure timely access to therapy while maintaining HIPAA compliance and internal guidelines.

Qualifications

• Doctorate degree.
• Master's degree and 2 years of patient services and/or access experience.

Responsibilities

• Serve as a resource on patient access and reimbursement for infused and specialty therapies.
• Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes.
• Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims.
• Provide education regarding coding and billing considerations relevant to therapy access.

Education

Doctorate degree

Master's degree

Job description

Amgen's Patient Access Liaison (PAL) is a field-based specialist who guides patients, caregivers, and healthcare providers through insurance coverage and reimbursement pathways for Amgen therapies.

You will collaborate with Market Access, Medical Affairs, Advocacy, Case Management, and Site of Care teams to resolve access barriers, educate on coverage, and ensure timely access to therapy while maintaining HIPAA compliance and internal guidelines.