Field Patient Access & Reimbursement Manager

VetJobs; Gainesville (FL); On-site; USD 100,000 - 120,000; Full time

Job summary

Amgen is seeking a Patient Access Liaison (PAL) in Gainesville, FL to support patients, caregivers, and providers in navigating insurance coverage and reimbursement for infused and specialty therapies. The PAL will educate on coverage pathways, assist with prior authorization and billing considerations, and collaborate with markets and site of care teams to optimize access.

The role emphasizes field independence, HIPAA compliance, and responsibility for resolving access barriers while

Qualifications

• Experience in patient access and reimbursement for infused or specialty therapies.
• Ability to educate providers and sites of care on coverage pathways.
• Strong knowledge of coding, billing and HIPAA requirements.

Responsibilities

• Serve as a resource on patient access and reimbursement for infused and specialty therapies.
• Develop relationships with patients and caregivers through phone, virtual, and in-person engagement.
• Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes.
• Investigate patient access challenges and escalate complex reimbursement issues as needed.
• Maintain accurate documentation of activities in Amgen’s internal system.

Skills

Patient access

Reimbursement processes

HIPAA compliance

Cross-functional collaboration

Counseling/education

Education

Masters

Job description

Amgen is seeking a Patient Access Liaison (PAL) in Gainesville, FL to support patients, caregivers, and providers in navigating insurance coverage and reimbursement for infused and specialty therapies. The PAL will educate on coverage pathways, assist with prior authorization and billing considerations, and collaborate with markets and site of care teams to optimize access.

The role emphasizes field independence, HIPAA compliance, and responsibility for resolving access barriers while