Field Ops Team Captain - Elevate Athlete Experience

DICK'S Sporting Goods; Medford (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

DICK'S Sporting Goods in Medford, MA is seeking a Team Captain of On Field Operations to lead execution across the sales floor and coach teammates toward an athlete-first shopping experience.

You'll manage priorities, schedule staff, and ensure merchandising and pricing standards while delivering outstanding customer experiences. Previous retail leadership and a coachable, collaborative approach are valued.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of retail experience.
• Previous people leadership experience preferred.

Responsibilities

• Lead execution across the sales floor and coach teammates toward an athlete-first shopping experience.
• Assist in developing 30-60-90 day plans to support department priorities and budgets.
• Schedule direct reports and assign workload to meet athlete traffic and payroll goals.
• Ensure policies, safety, loss prevention and store procedures are followed.

Skills

Customer service

Leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Medford, MA is seeking a Team Captain of On Field Operations to lead execution across the sales floor and coach teammates toward an athlete-first shopping experience.

You'll manage priorities, schedule staff, and ensure merchandising and pricing standards while delivering outstanding customer experiences. Previous retail leadership and a coachable, collaborative approach are valued.