On-Field Ops Team Lead - Coach & Elevate Experience

DICK'S Sporting Goods; Cedar Hill (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Team Captain of On Field Operations to lead a high-energy retail team, delivering athlete-first experiences on the floor. You will coach teammates, prioritize tasks, and ensure strong merchandising, pricing, and customer service alignment with company standards.

The role requires a High School Diploma or equivalent and 1–3 years in retail with leadership experience preferred. Join a team that values accountability, collaboration, and growth opportunities.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Lead execution across the sales floor by ensuring strong merchandising, pricing, and athlete experience in all customer-facing areas.
• Coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience.
• Develop schedules and staffing to meet athlete traffic and business goals.

Skills

Customer service

People leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain of On Field Operations to lead a high-energy retail team, delivering athlete-first experiences on the floor. You will coach teammates, prioritize tasks, and ensure strong merchandising, pricing, and customer service alignment with company standards.

The role requires a High School Diploma or equivalent and 1–3 years in retail with leadership experience preferred. Join a team that values accountability, collaboration, and growth opportunities.