Field Operations Team Captain

DICK'S Sporting Goods, Inc.; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

DICK’S Sporting Goods, Inc. in Florida is seeking a Team Captain of On Field Operations to lead execution across the sales floor, coach teammates, and deliver an athlete-first shopping experience.

You will manage priorities, open/close procedures, and ensure consistent performance while maintaining high standards of service. You will build a strong team, oversee staffing and training, and uphold safety, loss prevention, and store policies, ensuring a welcoming environment for athletes of all

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.
• Experience delivering excellent customer service.

Responsibilities

• Lead execution across the sales floor with strong merchandising and athlete experience.
• Coach teammates, manage priorities, and deliver athlete-first shopping.
• Develop schedules and staffing to meet traffic demands and goals.
• Build and lead a team, including interviewing and onboarding.
• Enforce safety, loss prevention, and SOPs; hold teammates accountable.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods, Inc. in Florida is seeking a Team Captain of On Field Operations to lead execution across the sales floor, coach teammates, and deliver an athlete-first shopping experience.

You will manage priorities, open/close procedures, and ensure consistent performance while maintaining high standards of service. You will build a strong team, oversee staffing and training, and uphold safety, loss prevention, and store policies, ensuring a welcoming environment for athletes of all