Field Operations Support Assistant (part-time)

sci; Pasadena (TX); In loco; USD 34.000 - 46.000; Tempo pieno

Descrizione del lavoro

SCI in Pasadena, TX is seeking an organized Administrative Clerk to support a funeral home and related facilities. You will greet the public, manage schedules, handle payments and contracts, and prepare essential documents with care and discretion.

The ideal candidate has a high school diploma, 1–2 years of office or customer service experience, and a strong command of MS Office. You will work in a fast-paced environment that requires empathy, confidentiality, and teamwork.

Competenze

• High School diploma or equivalent required.
• 1-2 years of office clerical or customer service experience.
• Experience in a fast-paced, client-facing environment.
• Proficient with MS Office; strong basic math and data entry skills.

Mansioni

• Greet visitors and answer inquiries with empathy and courtesy.
• Prepare and process documents, payments, and contracts.
• Coordinate memorial orders and related paperwork.
• Maintain records and ensure accuracy and compliance.
• Assist management, sales and staff as needed.
• Act as receptionist backup and support administrative tasks.
• Communicate client needs to staff promptly and respectfully.

Conoscenze

MS Office

Communication

Organizational skills

Confidentiality

Customer service

Compassion

Formazione

High School diploma or equivalent

Strumenti

Office equipment

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Postal Code: 77505

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Pasadena