Field Operations Support Assistant (part-time)

Service Corporation International; Midland (TX); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Service Corporation International is seeking an administrative clerk at Resthaven Memorial Park in Midland, TX. The role involves greeting families, handling documentation, and assisting with memorial orders in a respectful, confidential manner.

Responsibilities include processing payments, coordinating vendor orders, preparing certificates and obituaries, and supporting payroll and site management as needed. Part-time hours and a fast-paced environment are expected.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in office clerical or customer service.
• Experience in a fast-paced, customer-focused environment.
• Proficiency with MS Office; basic math.
• Strong verbal and written communication; compassionate and confidential.

Responsibilities

• Greet the public and provide information on services offered.
• Prepare death certificates, veteran paperwork, and related documents.
• Process payments and contracts; maintain accurate records.
• Coordinate orders for memorials and related products; manage inventory for vaults/markers.
• Assist with obituaries; support Location Management, Sales, and payroll as needed.
• Act as receptionist backup and maintain confidentiality.

Skills

Customer service

Attention to detail

Communication skills

Organizational skills

Confidentiality

Compassion

Education

High School or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents

• Completes required permits and or certificates

• Prepares and processes Veteran’s Paperwork

• Prepares marker monument placement paperwork

• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

• Prepares and distributes daily schedules, reports, and documents

• Receives and processes payments and contracts

• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

• Orders office supplies

• Oversees the processing of installation orders to grounds and maintenance departments

• Processes accounts payable transactions

• Assists with the preparation of obituaries

• Assists Location Management, Sales, Family Service Counselors and payroll as needed

• Acts as backup to Receptionist

• Greets family members and friends

• Communicates client family’s needs promptly and accurately to the appropriate staff member

• Conveys a sense of concern and empathy with client family members at all times

• Responds to customer inquiries via telephone, internet and in person

• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required

• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

• MS Office Suite experience preferred

• Basic mathematics skills required

• Good verbal and written communication skills

• Strong organizational skills and detail oriented

• High level of compassion and integrity

• Ability to maintain confidentiality

Postal Code: 79705

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Midland

Job Profile ID: F00216

Time Type: Part time

Location Name: Resthaven Memorial Park