Field Operations Support Assistant (Part-time)

Service Corporation International; San Diego (CA); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) eligibility

Job summary

Service Corporation International seeks a detail-oriented office clerk to greet families, process documents, and support memorial service operations in San Diego. You’ll handle payments, contracts, and coordination with grounds/maintenance teams, while maintaining confidentiality and compassionate service.

The role suits candidates with 1–2 years in clerical or customer-service settings, strong MS Office skills, and a reliable, empathetic approach.

Qualifications

• High School diploma or equivalent required.
• 1–2 years in an office clerical or customer service role.
• Experience in a customer-focused and fast-paced environment.

Responsibilities

• Greets family members and responds to inquiries promptly and accurately.
• Prepares death certificates, prayer cards and related documents.
• Coordinates memorial orders and manages related inventory and paperwork.
• Processes payments and contracts with attention to detail.
• Assists with obituaries and payroll as needed.
• Acts as backup to Receptionist and supports location management and staff.

Skills

Office equipment knowledge

MS Office Suite

Basic mathematics

Verbal and written communication

Organizational skills

Compassion and integrity

Confidentiality

Education

High School or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents

• Completes required permits and or certificates

• Prepares and processes Veteran’s Paperwork

• Prepares marker monument placement paperwork

• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

• Prepares and distributes daily schedules, reports, and documents

• Receives and processes payments and contracts

• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

• Orders office supplies

• Oversees the processing of installation orders to grounds and maintenance departments

• Processes accounts payable transactions

• Assists with the preparation of obituaries

• Assists Location Management, Sales, Family Service Counselors and payroll as needed

• Acts as backup to Receptionist

• Greets family members and friends

• Communicates client family’s needs promptly and accurately to the appropriate staff member

• Conveys a sense of concern and empathy with client family members at all times

• Responds to customer inquiries via telephone, internet and in person

• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required

• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

• MS Office Suite experience preferred

• Basic mathematics skills required

• Good verbal and written communication skills

• Strong organizational skills and detail oriented

• High level of compassion and integrity

• Ability to maintain confidentiality

Compensation:

Salary: $18.00/hr.

Benefits:

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 92121

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - San Diego

Job Profile ID: F00216

Time Type: Part time

Location Name: Miramar Memorial Services