Field Operations Specialist II - Mail & Copy Center

Ricoh USA, Inc.; Torrance (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

401K

Paid vacation

Tuition assistance

Job summary

Ricoh USA, Inc. is seeking a Field Representative II, Cross Functional in Torrance, CA to support daily MS location operations including mail, copy, reception, and administrative duties.

The role covers site implementation support, training, data collection, and coordinating work to meet deadlines and service deliverables. The position requires a high school diploma and 6-12 months of related experience, plus a valid driver’s license.

Qualifications

• Requires high school diploma plus 6-12 months of related work experience.
• Requires valid, violation-free drivers license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.
• Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment.
• Requires experience with postage meter and equipment.

Responsibilities

• Assists new MS site implementation.
• Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures.
• Assists in the training of new and existing employees.
• Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
• Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
• Orders paper, toner and other supplies as directed by Site Manager or Supervisor.
• Processes all incoming and outgoing mail.
• Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
• Filing and labeling of documents and other materials for storage and retrieval.
• Shipping and Receiving, including the movement of boxes and or equipment.
• Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite.
• Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests.
• Performs basic troubleshooting on all equipment used within the RICOH Center.
• Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
• Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor.
• Performs Front Desk Receptionist duties.

Skills

Mailroom equipment

Organizational skills

Customer service

Education

High School Diploma

Tools

Postage meter

Paper cutter

Bindery equipment

Job description

Ricoh USA, Inc. is seeking a Field Representative II, Cross Functional in Torrance, CA to support daily MS location operations including mail, copy, reception, and administrative duties.

The role covers site implementation support, training, data collection, and coordinating work to meet deadlines and service deliverables. The position requires a high school diploma and 6-12 months of related experience, plus a valid driver’s license.