Field Operations Manager: Onboarding & Coaching

WM - Waste Management; Clayton (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

WM (Waste Management) is seeking a frontline leader responsible for onboarding, developing, coaching, and mentoring drivers and helpers. The role spends most of the day in the field with frontline employees, establishing positive relationships and ensuring safe, efficient daily operations.

You will conduct regular coaching sessions, review best practices, set career growth goals, and document regulatory records.

Qualifications

• Associate's Degree or high school diploma with two years of relevant work experience.
• Must be at least 18 years old.
• Legally eligible to work in the country where the position is located.
• Driver's License required upon hire.
• Preferred completion of WM Operations Manager Trainee program.

Responsibilities

• Onboard and develop drivers and helpers for successful daily duties.
• Meet with new frontline employees daily to support onboarding.
• Provide timely and consistent coaching and performance feedback.
• Review best practices to enhance daily performance.
• Maintain safety as the top priority with every employee.
• Document regulatory records and inspect route operations daily.
• Visit customers/sites to address safety issues and service options.

Skills

Coaching

Mentoring

People management

Communication

Education

Associate's Degree

High School Diploma with 2 years experience

Job description

WM (Waste Management) is seeking a frontline leader responsible for onboarding, developing, coaching, and mentoring drivers and helpers. The role spends most of the day in the field with frontline employees, establishing positive relationships and ensuring safe, efficient daily operations.

You will conduct regular coaching sessions, review best practices, set career growth goals, and document regulatory records.