Field Operations Manager: Lead, Grow, Deliver Service

Rentokil Terminix; Cranberry Township (Butler County); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits start day 1

Tuition reimbursement

401(k) with company matching

Vacation and sick days

Company-paid holidays

Training and development programs

Descripción de la vacante

Rentokil Terminix is seeking an Operations Manager to lead a team of service specialists, drive sales results, and maintain exceptional client care. The role requires coordinating field operations, monitoring performance, and supporting the sales team with business development efforts.

The position emphasizes a strong emphasis on customer service, organizational skills, and the ability to travel locally to service areas.

Formación

• Bachelor’s degree is preferred but not required.
• 3-5 years in a management role with emphasis in customer service.
• Excellent verbal and written communication skills.
• Experience in a route-oriented, service environment a plus.
• Ability to obtain and maintain licenses/certificates as required by regulations.

Responsabilidades

• Manage daily operations of specialists with the goal of providing superior customer service to clients.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development.
• Able to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports, as required.

Educación

Bachelor’s degree (preferred but not required)

Descripción del empleo

Rentokil Terminix is seeking an Operations Manager to lead a team of service specialists, drive sales results, and maintain exceptional client care. The role requires coordinating field operations, monitoring performance, and supporting the sales team with business development efforts.

The position emphasizes a strong emphasis on customer service, organizational skills, and the ability to travel locally to service areas.