Field Operations Lead – Technical Support

LAM RESEARCH Corporation; McKinney (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Lam Research focuses on enabling customers with premier support throughout their lifecycle, and this role oversees the technical support of customers by field engineers, technicians, and support specialists, diagnosing and repairing complex equipment and systems.

The position involves supervising engineers, coordinating with design and software teams on reliability and maintenance issues, and ensuring engineers stay current with upgrades.

Qualifications

• Bachelor's degree or equivalent with 4-6 years of supervisory experience.

Skills

Supervisory experience

Education

Bachelor's degree or equivalent

Job description

Lam Research focuses on enabling customers with premier support throughout their lifecycle, and this role oversees the technical support of customers by field engineers, technicians, and support specialists, diagnosing and repairing complex equipment and systems.

The position involves supervising engineers, coordinating with design and software teams on reliability and maintenance issues, and ensuring engineers stay current with upgrades.