Field Operations & Customer Success Liaison

Temple Health; Corpus Christi (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Temple Health is seeking a responsible liaison to coordinate and synchronize all job-related activities between the field, operations and lab staff, and their designated customers in a dynamic work environment.

The role involves staying up to date with customer requirements, ensuring resources are allocated appropriately, and leading investigations into any non-conformances while representing the company at industry events to improve customer relations.

Qualifications

• 5+ years experience in the Petroleum, Petrochemical, and Chemical industry.
• Excellent inter-personal and communication skills.
• Bachelor's or Associates Degree preferred.

Responsibilities

• Be aware of all current and upcoming work involving their customers and ensure resources are available and correctly assigned.
• Stay knowledgeable and up to date on customer requirements and inform AmSpec staff of these requirements; ensure operations and lab staff are informed of problems that could affect customers.
• Distribute necessary updates and final communications in accordance with customer requirements and AmSpec policy.
• Oversee and, when needed, prepare and distribute all reports including final wires and invoices.
• Act as point person with the customer and lead in investigating non-conformances or problems with jobs involving their customers.
• Represent the company at industry functions that could improve levels of work from the customer.
• Perform other tasks related to account maintenance as designated by supervisor.

Skills

Industry experience

Interpersonal skills

Education

Bachelor's or Associate's Degree preferred

Job description

Temple Health is seeking a responsible liaison to coordinate and synchronize all job-related activities between the field, operations and lab staff, and their designated customers in a dynamic work environment.

The role involves staying up to date with customer requirements, ensuring resources are allocated appropriately, and leading investigations into any non-conformances while representing the company at industry events to improve customer relations.