Field Office Systems & Printing Technician

Konica Minolta Business Solutions Canada; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Konica Minolta Business Solutions Canada is seeking an Office Systems Associate 2 to perform on-site maintenance, diagnostics and repairs for KM MFPs and printers, including networking issues on Windows and Mac OS. The role requires local travel to customer sites and occasional training trips.

The ideal candidate will have strong time management, effective communication, and a professional demeanor, with technical training and relevant certifications preferred.

Qualifications

• Basic electrical/mechanical aptitude.
• Familiar with printing from common business applications.
• Proficiency in Windows and Mac OS client/server concepts.
• Strong time management and prioritization skills.
• Professional appearance and demeanor.

Responsibilities

• Self-motivated with ability to work independently.
• Performs on-site maintenance, diagnostics, repairs and customer support on KM MFPs and printers, including networking and driver issues.
• Travel locally to customer sites and occasionally outside the local area for training.
• Maintain accurate service records and inventory for designated territory.
• Provide sales support by advising on problems and service leads.

Skills

Self-motivation

Independent work

Time management

Verbal and written communication

Teamwork

Education

High School diploma or GED

Technical School training

CompTIA N+ certification

Tools

Windows OS

Mac OS

Networking

Printer drivers

Firmware upgrades

Job description

Konica Minolta Business Solutions Canada is seeking an Office Systems Associate 2 to perform on-site maintenance, diagnostics and repairs for KM MFPs and printers, including networking issues on Windows and Mac OS. The role requires local travel to customer sites and occasional training trips.

The ideal candidate will have strong time management, effective communication, and a professional demeanor, with technical training and relevant certifications preferred.