Field Network Technician - LAN/WAN & WiFi Expert

Garmac Limited LLC; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Garmac Limited LLC in the United States is seeking a Field Support Technician to join the Customer Operations team. You will coordinate with project managers and field staff to install, service, and troubleshoot low-voltage cabling, networking gear, and wireless equipment across client sites in the southeast region.

The role requires hands-on experience with cabling, switches, routers, and IP phones, plus the ability to communicate technical issues clearly to customers.

Qualifications

• Five years of experience in data communications.
• High school diploma or equivalent.
• Proficiency with cable testers and fiber testers.

Responsibilities

• Manage day-to-day service operations involving installation, delivery, and deployment of technical resources.
• Install and service low-voltage cabling, network equipment, and wireless systems at client sites.
• Troubleshoot cabling infrastructure and resolve issues to meet SLAs.
• Coordinate with project teams and field staff to complete work orders efficiently.

Skills

Interpersonal communication

Problem-solving

Customer service orientation

Ability to explain technical issues

Education

High school diploma or equivalent

Tools

Cable testers

Fiber testers

Cisco phones

Switches

Routers

Microsoft 365 (Word/Excel)

Job description

Garmac Limited LLC in the United States is seeking a Field Support Technician to join the Customer Operations team. You will coordinate with project managers and field staff to install, service, and troubleshoot low-voltage cabling, networking gear, and wireless equipment across client sites in the southeast region.

The role requires hands-on experience with cabling, switches, routers, and IP phones, plus the ability to communicate technical issues clearly to customers.