Residential FTTH Fiber Installer & Network Pro

Garmac Limited LLC; Grand Blanc (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Garmac Limited LLC is seeking a skilled Fiber Optic Installation Technician to install and troubleshoot FTTH networks for residential and commercial customers. The role involves field work across multiple jobs per day, with emphasis on safety, quality, and customer service.

Responsibilities include running fiber from network points to premises, installing interior/exterior cabling, configuring routers and Wi‑Fi, testing with meters, and documenting work orders.

Qualifications

• FTTH/telecom installation experience preferred.
• Fiber installation and troubleshooting experience strongly preferred.
• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).
• Ability to safely operate drills, hand tools, ladders, and installation equipment.
• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.
• Strong customer‑service skills and professional appearance.
• Ability to work independently and manage multiple jobs daily.
• Valid driver’s license and acceptable driving record.
• Ability to pass background checks and drug screenings when required.
• Must possess a truck, basic hand tools, and a ladder.
• Splicer lease available if needed.

Responsibilities

• Install fiber‑optic service at residential and commercial customer locations.
• Run fiber from terminals, pedestals, handholes, poles, or other network connection points to customer premises.
• Install and route interior/exterior fiber cabling, including drilling through walls when required.
• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.
• Perform fiber terminations, connector installation, and splicing as needed.
• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.
• Verify installations meet required specifications and activate internet or related services.
• Configure routers, Wi‑Fi equipment, and confirm proper connectivity.
• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.
• Educate customers on installed equipment, services, and basic operation.
• Maintain a clean, professional work area during and after installation.
• Document completed work, equipment used, test results, and installation details.
• Capture required photographs and complete electronic work orders.
• Maintain company tools, testing equipment, vehicles, and inventory.
• Follow all company, customer, OSHA, and job‑site safety requirements.
• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Skills

FTTH/telecom experience

Fiber installation

Troubleshooting

Home networking basics

Customer service

Independent work

Multi-job management

Valid driver’s license

Tools

Drills

Hand tools

Ladders

Fiber testing equipment

Optical power meters

Visual fault locators

Job description

Garmac Limited LLC is seeking a skilled Fiber Optic Installation Technician to install and troubleshoot FTTH networks for residential and commercial customers. The role involves field work across multiple jobs per day, with emphasis on safety, quality, and customer service.

Responsibilities include running fiber from network points to premises, installing interior/exterior cabling, configuring routers and Wi‑Fi, testing with meters, and documenting work orders.