Mobile Network Field Tech - Cabling & Wireless

PlanIT Group, LLC; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

PlanIT Group, LLC in the United States is seeking a field technician with solid data communications knowledge to install, test and maintain network cabling, switches, and IP phones in client sites. You will work from a regional operations manager, travel to customer locations, and coordinate with project managers and other technicians.

Requirements include a valid driver's license, reliable vehicle, access to a smartphone, basic Office 365, and experience with cable testers, fiber testers, and

Qualifications

• Must have valid driver's license and reliable vehicle
• Must have a working smartphone to access company email and ticketing system
• Must have basic cabling tools/technician tools
• Must know Office 365 (Word, Excel)
• Must be proficient with cable testers and fiber testers
• Requires experience in working in communications closets
• Must be able to lift heavy objects safely
• Must understand cable patching processes and procedures
• Must be familiar with 66 Block and 110 Block cross connect procedures
• Must have basic knowledge of data communications networking
• Must assist in troubleshooting issues
• Must understand network terminology
• Must be familiar with IP phones
• Strong interpersonal communications skills
• Must explain technical issues clearly to customers
• Must interpret customer issues to facilitate resolutions

Responsibilities

• Manage day-to-day service operations for installations, delivery and deployment of technical resources.
• Maintain a customer-service oriented environment focused on problem prediction, detection and resolution.
• Provide hardware break-fix services for network infrastructure.
• Perform installation and service of low voltage cabling and fiber optics.
• Install and configure network assets (switches, routers, firewalls) in closets and data centers.
• Complete MAC requests within service levels.
• Coordinate with clients and project managers to ensure smooth projects.
• Respond to emergencies and meet SLAs.
• Document work orders, time reporting and billing information.
• Transport equipment and maintain inventory as required.
• Attend meetings and training to improve job performance.
• Perform routine preventive maintenance on Wi-Fi systems and related equipment.

Skills

Valid driver's license

Reliable vehicle

Smartphone

Office 365

Cable testers

Fiber testers

Data communications

IP phone

Interpersonal communication

Customer issue interpretation

Education

High school diploma or equivalent

Tools

Laptop

Networking tools

Cisco switches/routers

Job description

PlanIT Group, LLC in the United States is seeking a field technician with solid data communications knowledge to install, test and maintain network cabling, switches, and IP phones in client sites. You will work from a regional operations manager, travel to customer locations, and coordinate with project managers and other technicians.

Requirements include a valid driver's license, reliable vehicle, access to a smartphone, basic Office 365, and experience with cable testers, fiber testers, and