Field Liaison: Home Restoration Inspector & Data Champion

Thomasville Restoration, LLC; Cherry Hill Township (NJ); On-site; USD 45,000 - 52,000; Full time

Job summary

Thomasville Restoration is seeking a Field Liaison in the Mid-Atlantic region. The role involves on-site inspections for non-complex reconstructions, presenting our plan via TEAMS or phone, and capturing scans, photos, and documentation to support estimating and production teams.

You will coordinate with coordinators and estimators, ensuring smooth project setup, accurate data collection, and clear communication with homeowners across the Mid-Atlantic.

Qualifications

• 2+ years in construction, field inspection, or restoration preferred.
• Comfortable conducting customer walkthroughs and documenting conditions using mobile apps or software.
• Proficient or willing to learn DocuSketch, DASH, One Click Contractor, and related systems.
• Highly detail oriented with focus on accurate data collection.
• Excellent communicator who can explain restoration processes clearly and calmly.
• Organized with ability to manage multiple field assignments in a fast-paced environment.
• Tech savvy with smartphones, tablets, Outlook, Word, and Excel.
• Holds a valid driver’s license and reliable transportation.
• Able to safely access attics, basements, roofs, and other residential or commercial areas.

Responsibilities

• Conduct on-site inspections for non-complex reconstruction assignments.
• Present the sales presentation via TEAMS or by phone to set expectations and obtain authorizations.
• Capture DocuSketch 360 scans, photos, and documentation per standards.
• Review assignment details before each appointment including claim scope and address.
• Coordinate with internal teams to ensure smooth project setup.
• Use Dash, Engage, One Click Contractor, and DocuSketch to manage project data.
• Maintain professionalism and empathy during customer interactions.
• Upload field data including photos, scans, and notes promptly.
• Request supporting documentation when needed.
• Provide detailed post-visit summaries to support estimating and production.

Skills

Field inspection

Construction experience

Customer communication

Tools

DocuSketch

DASH

One Click Contractor

Engage (ProAssist)

Job description

Thomasville Restoration is seeking a Field Liaison in the Mid-Atlantic region. The role involves on-site inspections for non-complex reconstructions, presenting our plan via TEAMS or phone, and capturing scans, photos, and documentation to support estimating and production teams.

You will coordinate with coordinators and estimators, ensuring smooth project setup, accurate data collection, and clear communication with homeowners across the Mid-Atlantic.