Field IT Technician - Rapid, On-site Tech Support

ALLTECH CONSULTING SVC INC; Kansas City (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

ALLTECH CONSULTING SVC INC in Kansas City is hiring an IT Service Delivery professional. This role focuses on resolving technical issues for clients while ensuring high standards of customer satisfaction.

Candidates should have an Associates degree in Computer Science and at least 1 year of technical support experience. Proficiency in MS-Office 365 and a commitment to service excellence are essential.

The position requires flexibility in work hours and strong problem-solving capabilities.

Qualifications

• Minimum of 1 year relevant direct technical support experience preferred.
• Ability to work effectively under pressure to meet deadlines.
• Ability to work non-standard hours as needed.

Responsibilities

• Researches, evaluates, and provides technical solutions.
• Installs/removes/configures basic software applications.
• Ensures compliance with system patching & AV requirements.

Skills

Technical support experience

Customer service orientation

Analytical and problem-solving skills

Interpersonal skills

Education

Associates degree in Computer Science

Tools

MS-Office 365

Teams

Visio

Outlook

Job description

ALLTECH CONSULTING SVC INC in Kansas City is hiring an IT Service Delivery professional. This role focuses on resolving technical issues for clients while ensuring high standards of customer satisfaction.

Candidates should have an Associates degree in Computer Science and at least 1 year of technical support experience. Proficiency in MS-Office 365 and a commitment to service excellence are essential.

The position requires flexibility in work hours and strong problem-solving capabilities.