Field IT Technician: Onsite Hardware & Travel Support

SGS Consulting

Provo (UT)

On-site

USD 25,000 - 34,000

Full time

5 days ago

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Job summary

SGS Consulting is hiring for an IT Field Technician to travel between Provo store locations to install and support computer hardware, printers, networking devices, and cabling. You will image devices, perform basic configurations, and complete documentation for each service call.

Ideal candidates have 2–5 years of IT or hardware support experience, a High School diploma, and a valid driver’s license. Flexibility for after-hours work and travel to multiple sites is required to maintain service

Qualifications

High School Diploma or equivalent required.

Responsibilities

Travel to multiple store locations to perform IT hardware installation and support tasks.
Install, configure, and maintain PCs, printers, networking equipment, and cabling.
Execute device imaging and basic system configuration activities.
Perform preventative maintenance and scheduled service calls at assigned locations.
Troubleshoot and resolve hardware and basic connectivity issues onsite.
Complete required documentation, service reports, and paperwork accurately.
Follow daily instructions and support provided by lead or FTE team members.
Participate in on‑call support for after‑hours, weekend, and holiday store issues.
Maintain professional customer service while working across multiple sites.
Ensure timely completion of assigned tasks within scheduled hours.