Senior IS Technician

SGS Consulting; Utah; On-site; USD 42,000 - 62,000; Full time

Job summary

SGS Consulting is seeking a field service technician to install and support IT hardware across multiple store locations. You will travel daily, imaging devices, configuring PCs, printers, networking gear, and cabling while maintaining strong customer service.

Ideal candidates have 2–5 years of IT or hardware support experience, a high school diploma, a valid driver's license, and the ability to lift up to 75 lbs. Flexibility for nights and weekends is required.

Qualifications

• 2–5 years of IT or hardware support experience.
• High School diploma or equivalent required.
• Valid driver’s license and reliable transportation.
• Able to travel daily between multiple locations.
• Willingness to work nights, weekends and holidays if needed.
• Ability to lift up to 75 lbs.

Responsibilities

• Travel to multiple store locations to perform IT hardware installation and support tasks.
• Install, configure, and maintain PCs, printers, networking equipment, and cabling.
• Execute device imaging and basic system configuration activities.
• On-site troubleshooting of hardware and basic connectivity issues.
• Complete documentation and service reports accurately.
• Participate in on-call support after hours, weekends, and holidays.
• Maintain professional customer service across sites.
• Ensure timely completion of tasks within scheduled hours.

Skills

Hardware installation

Field service

Onsite troubleshooting

Customer service

Time management

Travel to multiple locations

Independent work

Communication skills

Driver's license

Lifting 75 lbs

Flexible hours

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Job Responsibilities:

• Travel to multiple store locations to perform IT hardware installation and support tasks
• Install, configure, and maintain PCs, printers, networking equipment, and cabling
• Execute device imaging and basic system configuration activities
• Perform preventative maintenance and scheduled service calls at assigned locations
• Troubleshoot and resolve hardware and basic connectivity issues onsite
• Complete required documentation, service reports, and paperwork accurately
• Follow daily instructions and support provided by lead or FTE team members
• Participate in on-call support for after-hours, weekend, and holiday store issues
• Maintain professional customer service while working across multiple sites
• Ensure timely completion of assigned tasks within scheduled hours

Skills:

• Hardware installation and support (PCs, printers, networking devices)
• Field service and onsite troubleshooting
• Device imaging and basic configuration
• Customer service and communication skills
• Time management and ability to work independently
• Basic networking and cabling knowledge
• MS Office proficiency (Outlook, Excel, etc.)?????
• 2–5 years of IT or hardware support experience
• High School diploma required
• Valid driver’s license and reliable personal transportation
• Ability to travel daily between multiple locations
• Willingness to work flexible hours including nights, weekends, and holidays if needed
• Ability to lift up to 75 lbs
• Strong customer service and communication skills
• Ability to work independently in a field-based environment
• Proficiency with MS Office tools (Outlook, Excel, etc.)

Education/Experience:

• High School Diploma or equivalent required