Field Technician

Compucom Staffing; Augusta (ME); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

PTO

Job summary

CompucomStaffing is seeking a Field Technician in Augusta, ME to provide end-user support and hands-on IT hardware/software maintenance. Must have reliable transportation, clean MVR, and a valid driver's license. Role involves onsite and phone support, printer/POS repair and routine maintenance.

The ideal candidate has strong troubleshooting skills, good communication, and the ability to work independently in a team. W2 employment with comprehensive benefits offered.

Qualifications

• Reliable transportation with a valid driver's license and clean MVR.
• Strong ability to diagnose, troubleshoot, and resolve hardware and software issues.
• Excellent communication and a solid commitment to customer service.
• Ability to manage multiple tasks independently while contributing to a team.

Responsibilities

• Diagnose, troubleshoot, and resolve hardware and software issues onsite and remote.
• Install, configure, and maintain IT equipment and related applications.
• Repair/install/remove printers, POS, laptops, desktops, servers, and network gear.
• Perform preventive maintenance to ensure optimal equipment performance.
• Provide clear, professional technical support to customers onsite and by phone.
• Maintain accurate service documentation in compliance with standards.

Job description

Job Overview

Our client is currently seeking a qualified Field Technician to join their team in Augusta, ME and provide end-user support. Candidates must have reliable transportation, clean MVR, and a valid driver's license.

Duties And Responsibilities

• Diagnose, troubleshoot, and resolve hardware and software issues
• Install, configure, and maintain IT equipment and related applications
• Repair / install / remove printers, POS, laptops, desktops, servers, network equipment
• Perform preventive and routine maintenance to ensure optimal equipment performance
• Provide clear, professional technical support to customers both onsite and via phone
• Maintain accurate service documentation, ensuring compliance with quality and operational standards

Skills And Qualifications

• Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems
• Demonstrated ability to troubleshoot, analyze, and resolve technical issues
• Excellent communication skills and a strong commitment to customer service
• Ability to manage multiple tasks independently while also functioning effectively in a team environment
• Must be able to climb ladders and utilize hand tools efficiently
• Physical ability to lift and transport equipment weighing up to 50 lbs.

Wage Range

The rate for this position is between $17.25 - $23.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity: CompucomStaffing™

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

#INDCCStaffing

On-Camera Video Interview Notice

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.