Field IT Support Tech – Onsite & Remote (Travel)

Mitchell Martin Inc.; Houston (TX); On-site; USD 27,552 - 35,817; Part time

Job summary

Mitchell Martin Inc. is seeking a Field Support Level 1 in Houston, TX. This role involves providing IT support for outpatient imaging and call centers, focusing on troubleshooting and collaboration with teams.

The candidate must have a degree in a technical field or equivalent experience, along with strong operational skills and knowledge of PCs and network operations. This contract position requires traveling between sites as needed.

Qualifications

• Bachelor's or Associate's degree in a related technical field or equivalent IT support experience.
• Strong operational and analytical abilities with excellent communication skills.
• In-depth knowledge of PCs, printers, servers, and network operations.

Responsibilities

• Collaborate with operational leadership to assess and deliver on IT needs.
• Monitor and resolve issues, service tickets, and projects.
• Assist with installation, configuration, and troubleshooting of IT equipment.

Skills

Strong operational and analytical abilities

Excellent communication skills

Proficiency in problem determination and resolution

Education

Bachelor's or Associate's degree in a related technical field

Tools

PCs

Printers

Network Operations

LAN/WAN

TCP/IP Protocol

Microsoft Office

Job description

Mitchell Martin Inc. is seeking a Field Support Level 1 in Houston, TX. This role involves providing IT support for outpatient imaging and call centers, focusing on troubleshooting and collaboration with teams.

The candidate must have a degree in a technical field or equivalent experience, along with strong operational skills and knowledge of PCs and network operations. This contract position requires traveling between sites as needed.