Field IT Support Specialist I — Remote

J&T; Columbia (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

J&T is seeking a field-ready IT hardware technician to perform site surveys, document configurations, and develop installation schedules. You will install, configure, and test workstations, printers, and teleconferencing devices while training site personnel on proper usage. Strong preference for TS/SCI clearance.

The role requires reading technical manuals, managing priorities, and lifting up to 50 pounds. Driving a company vehicle is expected as part of the duties.

Qualifications

• High school diploma or GED with 0–2 years of experience.
• 8570 Certification; Security+ preferred.
• AA or BS in a technical field may substitute for experience.
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• Well-versed in installing Windows, software, antivirus and patches.
• Can read technical manuals and schematics.
• MS Office Suite proficiency (Word, Excel, PowerPoint, Access).
• Excellent communication and analytical skills.
• Must be able to lift up to 50 pounds and drive a company vehicle.
• Active TS/SCI security clearance with a current polygraph is required

Responsibilities

• Conducts site surveys; assesses and documents current site configuration and user requirements.
• Analyzes existing requirements and prepares specifications for hardware acquisitions.
• Develops hardware installation schedules.
• Prepares drawings documenting configuration changes at each site.
• Prepares site installation
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of hardware.
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems

Skills

Hardware installation

Troubleshooting

Windows deployment

Software installation

Microsoft Office

Communication skills

Time management

Remote support

Active Directory security

Analytical skills

Problem solving

Reading manuals/schematics

Security clearance TS/SCI

Physical stamina

Driving

Education

High School Diploma or GED

AA or BS in technical field substitute for experience

Tools

Fiber optic/ Ethernet cabling

Teleconferencing equipment setup

Active Directory management

Job description

J&T is seeking a field-ready IT hardware technician to perform site surveys, document configurations, and develop installation schedules. You will install, configure, and test workstations, printers, and teleconferencing devices while training site personnel on proper usage. Strong preference for TS/SCI clearance.

The role requires reading technical manuals, managing priorities, and lifting up to 50 pounds. Driving a company vehicle is expected as part of the duties.