Field IT Hardware Technician – Tier 2/3 Support (Remote)

dstaffing; Maryland; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salaries

Health/Dental/Vision benefits

Educational reimbursement programs

Paid company holidays

Job summary

dstaffing is seeking a hardware technician to provide Tier 2 and 3 on-site support for various IT equipment. Candidates should possess 2-4 years of experience, A+ certification, and a strong background in troubleshooting.

This role offers competitive salaries, health benefits, and opportunities for professional growth within a supportive environment. Must be able to lift up to 50 pounds and work efficiently with minimal supervision.

Qualifications

• Must have an active tier authorization to view nondisclosed information.
• Must have a valid driver’s license and an acceptable driving record.
• Security background check is required.

Responsibilities

• Install and troubleshoot computer workstations, servers, and peripherals.
• Conduct site surveys and prepare installation schedules.
• Train personnel in the proper use of hardware.

Skills

Installing and troubleshooting computer hardware

Microsoft Windows 7 and 10 expertise

Analytical and problem-solving skills

Managing time and priorities

Education

High school/GED and two to four years of experience

A+ certification

Security + Certification

Tools

Microsoft Office Applications

Active Directory

Job description

dstaffing is seeking a hardware technician to provide Tier 2 and 3 on-site support for various IT equipment. Candidates should possess 2-4 years of experience, A+ certification, and a strong background in troubleshooting.

This role offers competitive salaries, health benefits, and opportunities for professional growth within a supportive environment. Must be able to lift up to 50 pounds and work efficiently with minimal supervision.