IT Field Support Technician: Paid Certification Training

Gr8ttek; Parkersburg (WV); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

$40 per call

$5 per call per diem

Dell/Lenovo paid certification training

Job summary

A technology service company is seeking an IT Field Support Technician to provide break fix support for designated equipment. This entry-level full-time role requires technical school certification and involves troubleshooting various client products. Candidates should have excellent communication and customer service skills, and the ability to lift computer equipment. Competitive benefits include training opportunities and compensation per service call.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive yourself to client locations.
• Ability to lift and or move various computer equipment up to 50 lbs.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Complete all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.

Skills

Clear communication

Customer service skills

Troubleshooting

Analytical skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology service company is seeking an IT Field Support Technician to provide break fix support for designated equipment. This entry-level full-time role requires technical school certification and involves troubleshooting various client products. Candidates should have excellent communication and customer service skills, and the ability to lift computer equipment. Competitive benefits include training opportunities and compensation per service call.