Field IT Hardware Technician - Client Site Support Pro

Flexiblesystems; Hauppauge (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Outstanding benefits

Work-life balance

Industry-leading technology

Job summary

Flexible IT on Long Island is seeking a Hardware Services Technician to travel to client sites, identify and resolve issues, and maintain clients’ technology. You will perform hardware/software installation, provide technical consultation, and support teammates while helping clients with practical solutions.

The role emphasizes hands-on learning, strong communication, and a customer-focused mindset. Candidates should have IT support experience and a passion for helping others.

Qualifications

• Experience as an IT Support, IT Field Technician, or any IT-related field.
• High energy and high level of curiosity.
• Customer service experience.
• Passion and capacity for learning.
• Technology skills and ability to quickly understand new technology.
• Good communication skills.
• A polite, friendly demeanor.
• The ability to create basic documentation.
• Fundamental Windows and networking technical knowledge.
• A passion for helping others by sharing your knowledge of technology.

Responsibilities

• Travel to the client sites to identify and resolve issues.
• Help to maintain and support our client’s technology.
• Perform hardware/software installation.
• Provide advice and support to our clients and your teammates.
• Provide technical consultation.
• Image and repair computer systems.

Skills

IT Support

Customer Service

Communication

Documentation

Windows OS

Networking basics

Learning mindset

Job description

Flexible IT on Long Island is seeking a Hardware Services Technician to travel to client sites, identify and resolve issues, and maintain clients’ technology. You will perform hardware/software installation, provide technical consultation, and support teammates while helping clients with practical solutions.

The role emphasizes hands-on learning, strong communication, and a customer-focused mindset. Candidates should have IT support experience and a passion for helping others.