Field IT Engineer: Systems & Infrastructure

ASM Research, An Accenture Federal Services Company; Tallahassee (FL); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research is seeking an IT Systems Administrator to monitor and support multi-discipline IT infrastructure in a fast-paced Federal services environment.

The role requires a Bachelor's in IT or related field and 4–6 years of experience, with strong troubleshooting, communication, and customer-service skills. Candidates will manage Windows OS environments, Office 365, SharePoint, and cloud infrastructure, ensuring uptime and security.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.

Responsibilities

• Monitor and support IT infrastructures.
• Plan, design, and evaluate IT tools.
• Back up to respond to user requests for system needs and upgrades.
• Troubleshoot and resolve complex problems with minimal supervision.
• Administer, test, and maintain operating systems and related software.
• Schedule, perform, and monitor system backups and data recoveries.
• Create and maintain systems documentation and user guides.

Skills

Troubleshooting

Customer service

Communication

Problem solving

Education

Bachelor's degree in IT or related field

4–6 years IT experience

Tools

Windows OS

Windows Server

Office 365

SharePoint

Teams

Cloud infrastructure

Job description

ASM Research is seeking an IT Systems Administrator to monitor and support multi-discipline IT infrastructure in a fast-paced Federal services environment.

The role requires a Bachelor's in IT or related field and 4–6 years of experience, with strong troubleshooting, communication, and customer-service skills. Candidates will manage Windows OS environments, Office 365, SharePoint, and cloud infrastructure, ensuring uptime and security.