Field IT Engineer – Client Relations & Onsite (Portland)

Treeline; Portland, Northern (OR, KY); Hybride; USD 60 000 - 75 000; Plein temps

Résumé du poste

Treeline is hiring its first local Client Engineer in Portland to be the technical partner for nonprofit, school, and healthcare clients. This field-based, hybrid role requires you to drive to client sites around the Portland metro and own client relationships, not just a ticket queue.

You will troubleshoot infrastructure, administer Microsoft 365, Entra ID, and networking, explain issues clearly to non-technical staff, and document as you go. Background checks apply.

Qualifications

• 3+ years in IT support with multi-client or MSP experience preferred.
• Strong Microsoft 365 administration and Entra ID knowledge.
• Solid networking, DNS/DHCP/VPN and firewall fundamentals.
• Able to explain technical issues to non-technical staff.

Responsabilités

• Support clients across Microsoft 365, identity, endpoints, networks, and servers, onsite and remote.
• Own client relationships and small projects end to end.
• Troubleshoot infrastructure, including 365 tenant configuration and network issues.
• Document activities clearly and maintain client communications.

Connaissances

Microsoft 365 administration

Entra ID (Azure AD)

Networking fundamentals

Endpoint management

Client relationship management

Outils

CompTIA Network+

Security+

MS-102 (Microsoft 365 Admin)

Description du poste

Treeline is hiring its first local Client Engineer in Portland to be the technical partner for nonprofit, school, and healthcare clients. This field-based, hybrid role requires you to drive to client sites around the Portland metro and own client relationships, not just a ticket queue.

You will troubleshoot infrastructure, administer Microsoft 365, Entra ID, and networking, explain issues clearly to non-technical staff, and document as you go. Background checks apply.