Client IT Engineer

Treeline; Portland, Northern (OR, KY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Treeline is hiring its first local Client Engineer in Portland to be the technical partner for nonprofit, school, and healthcare clients. This field-based, hybrid role requires you to drive to client sites around the Portland metro and own client relationships, not just a ticket queue.

You will troubleshoot infrastructure, administer Microsoft 365, Entra ID, and networking, explain issues clearly to non-technical staff, and document as you go. Background checks apply.

Qualifications

• 3+ years in IT support with multi-client or MSP experience preferred.
• Strong Microsoft 365 administration and Entra ID knowledge.
• Solid networking, DNS/DHCP/VPN and firewall fundamentals.
• Able to explain technical issues to non-technical staff.

Responsibilities

• Support clients across Microsoft 365, identity, endpoints, networks, and servers, onsite and remote.
• Own client relationships and small projects end to end.
• Troubleshoot infrastructure, including 365 tenant configuration and network issues.
• Document activities clearly and maintain client communications.

Skills

Microsoft 365 administration

Entra ID (Azure AD)

Networking fundamentals

Endpoint management

Client relationship management

Tools

CompTIA Network+

Security+

MS-102 (Microsoft 365 Admin)

Job description

A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is looking for its first local Client Engineer in Portland.

We are looking for a Client Engineer to be the technical partner our Portland clients rely on. This is a field-based, hybrid role. You will manage your own schedule, drive to client sites around the Portland metro, and own client relationships, not just a ticket queue. As an early hire in a growing market, you will help shape how we serve our Portland clients. Mileage is reimbursed.

This is hands-on client IT engineering, not a remote-only help desk.

Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role.

• Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
• Own client relationships and small projects end to end
• Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
• Explain technical issues clearly to non-technical staff and executives, and document as you go
• Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
• Three or more years in IT support; multi-client or MSP experience strongly preferred
• Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
• A strong communicator who builds trust with clients and can adapt to any audience
• Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred
• Comfortable driving to client sites across the Portland metro

$60,000 to $75,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds.

Note: Background checks will be performed as a condition of employment.