Field IT Deskside Technician

Targa Resources; Midland (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Targa Resources is seeking a Deskside Support Technician based in Midland, Texas. This integral role involves providing onsite technical support across various company locations, often requiring travel to remote sites. The ideal candidate will have strong technical troubleshooting skills and the ability to work independently, delivering timely service in a multi-site environment.

The position requires a minimum of 3 years of IT support experience and proficiency in user computing technologies, such as Microsoft Windows and Office 365. A valid driver's license and a willingness to travel frequently is essential.

Qualifications

• 3+ years of IT support experience, especially in a deskside support or field service role.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Broad knowledge of Microsoft Windows and Office 365, laptops, desktops, and printers.

Responsibilities

• Provide deskside technical support across multiple locations.
• Drive to remote locations to resolve technical issues.
• Serve as a primary contact for onsite support requests.

Skills

IT support experience

Analytical skills

Troubleshooting skills

Customer service

Communication skills

Tools

ServiceNow (SNOW)

Microsoft Office 365

Microsoft Intune

Endpoint Manager

Job description

Targa Resources is seeking a Deskside Support Technician based in Midland, Texas. This integral role involves providing onsite technical support across various company locations, often requiring travel to remote sites. The ideal candidate will have strong technical troubleshooting skills and the ability to work independently, delivering timely service in a multi-site environment.

The position requires a minimum of 3 years of IT support experience and proficiency in user computing technologies, such as Microsoft Windows and Office 365. A valid driver's license and a willingness to travel frequently is essential.