Mobile Deskside Support Technician

Targa Resources; Odessa (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Accommodations for diverse beliefs and practices

Job summary

Targa Resources in Odessa is seeking a Deskside Support Technician to provide hands-on, onsite technical support across multiple locations. The role entails traveling to remote offices and operational facilities, ensuring timely support and efficient management of support tickets.

Qualified candidates should have 3+ years of IT support experience, strong troubleshooting abilities, and a valid driver’s license. The position requires excellent communication skills to serve as a primary contact for onsite support requests.

Qualifications

• 3+ years of IT support or deskside support experience.
• Strong analytical and problem-solving skills.
• Valid driver’s license with willingness to travel frequently.

Responsibilities

• Provide deskside technical support across multiple locations.
• Drive to remote locations for incident responses.
• Maintain accurate documentation of site visits and work performed.

Skills

Technical troubleshooting

Communication skills

Customer service

Tools

ServiceNow (SNOW)

Office 365

Microsoft Intune

Job description

Targa Resources in Odessa is seeking a Deskside Support Technician to provide hands-on, onsite technical support across multiple locations. The role entails traveling to remote offices and operational facilities, ensuring timely support and efficient management of support tickets.

Qualified candidates should have 3+ years of IT support experience, strong troubleshooting abilities, and a valid driver’s license. The position requires excellent communication skills to serve as a primary contact for onsite support requests.