Field Installation & Service Technician

Eagle Protection Agency LLC; Round Rock (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Eagle Protection Agency LLC is seeking an installer in Round Rock, TX to support the installation of wired and wireless surveillance systems. You will drive to customer sites, install Solar Surveillance Trailers and CCTV cameras, and verify operations before customer sign-off.

This role requires coordinating with onsite customers and internal teams, completing installation paperwork, and answering questions about system operation.

Qualifications

• Must have knowledge of access control, intrusion detection, and CCTV/video surveillance systems.
• Ability to interpret schematics and wiring diagrams.
• Proficiency with MS Office and basic diagnostic software.

Responsibilities

• Review installation schedule and test products before deployment.
• Program surveillance cameras, routers, and related equipment.
• Drive to customer sites and install CCTV cameras and Solar Trailers.
• Complete installation paperwork and obtain customer sign-off.
• Interface with onsite customers and internal teams for orders and information.
• Manage tools and vehicle inventory daily.
• Adhere to field safety requirements.

Skills

Access Control

Networking

CCTV/Video Surveillance

Reading Schematics

MS Office

Time Management

Communication

Driver's License

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Installation of Wired and Wireless Systems

• Reviews installation schedule confirms and tests products before deployment.
• Programs surveillance cameras / routers and related equipment in advance of installation.
• Drives to customer sites, delivers and installs Solar Surveillance Trailers and/or CCTV cameras ensuring systems are properly installed and operating prior to customer sign off. May conduct site survey prior to installation.
• Completes all installation paperwork and obtains customer sign off as required. Responds to customer questions regarding system operations as needed.
• Interfaces with onsite customers or subcontractors on new installations and service calls.
• Interfaces with internal Customer Service and Production departments on customer orders, installation information or related items.
• Manages tools & vehicle inventory on daily basis ensuring properly equipped for all installation or repair tasks.
• Adheres to all field safety requirements of Wireless CCTV and its customers

Position Requirements

Technical & Professional Skills

• Intermediate knowledge of Access Control, Intrusion Detection, and CCTV/Video Surveillance systems
• Intermediate understanding of computer networking, including TCP/IP, DNS, DHCP, gateways, routers, and switches
• Ability to read and interpret schematics, wiring diagrams, and technical documentation
• Proficiency with basic computer applications, including MS Office and PC-based diagnostic software
• Strong time management, planning, organizational, and multitasking skills in a hands-on field environment
• Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal staff
• Must hold a valid state driver’s license with a satisfactory driving record
• Ability to meet physical requirements, including driving, lifting and carrying up to 50 pounds, climbing ladders, bending, reaching, color differentiation, and fine motor/hand dexterity
• Ability and willingness to work outdoors in all weather conditions

Number of Openings 2

Location Round Rock Texas

Full-Time/Part-Time Full-Time and/or Part-Time

This position is currently accepting applications.