Junior CCTV Installation & Service Technician

Birdseye Security Solutions; Dallas, Northern (TX, KY); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Gas Mileage

Company vehicle

Mobile phone

Ongoing training and certifications

Job summary

Birdseye Security Solutions in the Dallas area is seeking an on-site Installations and Services Supervisor to manage CCTV installations and related services at client sites.

You will work with Installation and Project Managers to uphold company standards, coordinate trades, and deliver high-quality workmanship. The role requires strong communication, leadership, and the ability to train staff. A background in CCTV/Access Control is preferred.

Qualifications

• Valid Driver’s License with clean abstract.
• Strong communication skills in English.
• Demonstrate leadership and ability to train others.
• Working at Heights Certification.
• Networking and low voltage experience is an asset.
• Ability to read schematics and blueprints.

Responsibilities

• Oversee on-site CCTV installations and services.
• Collaborate with Installation Manager/Project Managers to uphold standards and customer satisfaction.
• Review new project proposals and develop execution plans.
• Coordinate all trades and staff.
• Provide on-site tech support and issue resolution.
• Maintain installation and service schedule and ensure high quality workmanship.
• Participate in Service On Call rotation.

Skills

Driver's License

English Proficiency

Leadership

Ability to Train

Schematics & Blueprints

Networking

Tools

CCTV Installations Knowledge

Job description

Company Overview:

Birdseye’s mission is to help make the world a safer place!

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.

We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses.

If you’re ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years – join our Team!

Job Description:

Location: DFW Area. Farmers Branch office.

Installations and Services

• On site management of all aspects of all CCTV installations and services
• Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
• Review new project proposals, and develop execution plans
• Coordinate all trades and staff
• Provide tech support and on-site help whenever required
• Ensure high quality workmanship by all trades
• Maintain installation and service schedule
• Communicate with customers
• Participate in Service On Call rotation

Inventory & P&E maintenance

• Maintain stock free of unused inventory at all times
• Inventory forecasting and maintenance of required stock
• Manage all aspects of CCTV RMA
• Ensure warehouse is clean and organized at all times
• Monitor and maintain existing network infrastructure
• Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

• Coach and support “Level 1 Support” & “Level 2 Support”
• Create education, training, and development programs where required
• Develop future company leaders
• Develop new, and improve existing system integration solutions
• Perform detailed analysis of competitor products and services

Qualifications and Skills:

• Valid Driver’s License with clean abstract
• Strong communication skills both oral and written in English
• Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
• Working at Heights Certification
• Networking and low voltage electronic experience (Strong networking skills an asset)
• Ability to read schematics and blueprints

Good to have:

• Experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)

What We Can Offer You:

• Gas Mileage Compensation
• Access to company vehicle
• Company issued mobile phone
• Ongoing training and certifications

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check – where applicable). Certain roles may also require testing.