Senior CCTV Installation & Service Technician

Birdseye Security Solutions; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Gas Mileage Compensation

Access to company vehicle

Company issued mobile phone

Ongoing training and certifications

Job summary

Birdseye Security Solutions in the Dallas–Fort Worth area is seeking an experienced CCTV/Access Control Installation Lead. You will manage on-site CCTV installations, coordinate with project teams, review proposals, and ensure high standards and customer satisfaction across services.

The role requires a valid driver's license, strong English communication, and hands-on expertise with brands like Hikvision, Axis, and Kantech.

Qualifications

• Valid Driver's License with clean abstract.

Responsibilities

• On site management of CCTV installations and services.

Skills

Strong communication

Leadership

Train others

Independence

Schematics reading

Education

Working at Heights Certification

Tools

Hikvision

Axis

Kantech

HID

Louroe

Aiphone

Job description

Company Overview:

Birdseye's mission is to help make the world a safer place!

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.

We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world's largest logistics facilities, as well as small and medium-sized businesses.

If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you're wondering what the world will look like in 10 years - join our Team!

Job Description

Location: DFW Area. Farmer's Branch

Installations and Services

• On site management of all aspects of all CCTV installations and services
• Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
• Review new project proposals, and develop execution plans
• Coordinate all trades and staff
• Provide tech support and on-site help whenever required
• Ensure high quality workmanship by all trades
• Maintain installation and service schedule
• Communicate with customers
• Participate in Service On Call rotation

Inventory & P&E maintenance

• Maintain stock free of unused inventory at all times
• Inventory forecasting and maintenance of required stock
• Manage all aspects of CCTV RMA
• Ensure warehouse is clean and organized at all times
• Monitor and maintain existing network infrastructure
• Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

• Coach and support "Level 1 Support" & "Level 2 Support"
• Create education, training, and development programs where required
• Develop future company leaders
• Develop new, and improve existing system integration solutions
• Perform detailed analysis of competitor products and services

Qualifications and Skills

• Valid Driver's License with clean abstract
• Strong communication skills both oral and written in English
• Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
• 5+ years experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)
• Working at Heights Certification
• Networking and low voltage electronic experience (Strong networking skills an asset)
• Ability to read schematics and blueprints

What We Can Offer You

• Gas Mileage Compensation
• Access to company vehicle
• Company issued mobile phone
• Ongoing training and certifications

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.