Service Technician

Stallion Infrastructure Services; Carmichaels (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Stallion Infrastructure Services is seeking a Service Technician I to install, configure, and repair electronic communication and surveillance systems at remote sites. You will support field operations, troubleshoot networked equipment, and provide excellent customer service on job sites for various telecom and security products.

The role requires hands-on technical skills, the ability to work independently, and a strong focus on problem-solving and safety.

Qualifications

• Two-year vocational or technical training or equivalent field experience.
• 1–2 years in surveillance, communications, or related low-voltage installation work.
• Ability to lift up to 60 lbs and travel as needed.

Responsibilities

• Install, configure, and repair communication systems.
• Support maintenance of IP cameras and NVRs.
• Configure and troubleshoot network, telephony, and satellite systems.
• Perform routine maintenance and retrofits.
• Communicate progress to customers and project managers.
• Crosstrain and assist field operations as needed.

Skills

Networking concepts

Low-voltage systems

VMS software

IP cameras

Independent work

Troubleshooting

Customer service

Microsoft Outlook

Microsoft Excel

Microsoft Word

Driver's license

Lifting 60 lbs

Travel

Education

Two-year vocational/technical program or equivalent field experience

1–2 years in surveillance/communications/low-voltage installation

Tools

VMS software

Job description

Role Summary

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude.

Role Priorities / Responsibilities

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Essential Knowledge, Skills And Abilities

• Knowledge of basic networking concepts and low-voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP-based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver's license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.

Education Or Certification Required (if Applicable)

• Training from a two-year vocational or technical program or equivalent field experience.
• 1--2 years of experience in surveillance, communications, or related low-voltage installation work.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.