Field Installation Engineer – Printer Systems & Support

Domino Group; Gurnee (IL); Remote; USD 70,000 - 85,000; Full time

Job summary

Domino Group in Gurnee, IL is seeking an Installation Engineer who travels to customer sites to install Domino printers and accessories, ensuring installations are neat and compliant with safety guidelines. The role includes on-site and remote fault finding, preventive maintenance to maximize uptime, and providing technical training plus telephone support.

Candidates should have an Associates degree in a technical field and at least five years of electro-mechanical servicing experience.

Qualifications

• Associates degree in a technical field required.
• 5 years of related experience servicing or maintaining electro-mechanical equipment.
• Experience using basic hand tools, power tools, and electrical test equipment like digital volt meters.
• Valid Driver’s License required.

Responsibilities

• Travel to customer sites to install Domino printers and accessories.
• Provide technical product and Health & Safety training to customers.
• Install Domino equipment with neat routing of hoses and cables.
• Perform on-site and remote fault finding and repairs.
• Carry out preventive maintenance to maximize uptime.
• Provide telephone technical support when needed.
• Maintain service records and follow Domino procedures.
• Coordinate with site personnel including managers and electricians.
• Manage Domino parts inventory and keep work area safe.

Skills

Excellent communication

Time management

Analytical and problem-solving

Prioritization

Education

Associates degree in a technical field

Job description

Domino Group in Gurnee, IL is seeking an Installation Engineer who travels to customer sites to install Domino printers and accessories, ensuring installations are neat and compliant with safety guidelines. The role includes on-site and remote fault finding, preventive maintenance to maximize uptime, and providing technical training plus telephone support.

Candidates should have an Associates degree in a technical field and at least five years of electro-mechanical servicing experience.