Field Install & Project Lead — Customer Experience

The Home Depot; Sacramento (CA); In loco; USD 33.000 - 41.000; Tempo pieno

Descrizione del lavoro

The Home Depot is seeking an Area Installation Specialist (AIS) in California to oversee customer experience across the install life cycle, conduct job site inspections, and coordinate with service providers to ensure THD standards. This role involves travel, badge checks, and resolving changes to keep projects on track.

Qualified candidates typically have a bachelor's degree and at least 5 years of install project experience, with strong communication and problem-solving skills.450-character

Competenze

• Bachelor's degree or equivalent required.
• 5 years of work experience minimum.
• Residential home improvement install project experience preferred.

Mansioni

• Enhances customer experience throughout install life cycle, including managing communications and changes.
• Oversees job processes, inspects installations, manages scope changes and resolves issues to keep timelines.
• Handles customer inquiries and uses reports to ensure install accuracy and timely service.

Conoscenze

Action Oriented

Business Insights

Collaborates

Communicates Effectively

Customer Focus

Time Management

Negotiating Skills

Business Acumen

Problem Solving

Collaborative Leadership

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

The Home Depot is seeking an Area Installation Specialist (AIS) in California to oversee customer experience across the install life cycle, conduct job site inspections, and coordinate with service providers to ensure THD standards. This role involves travel, badge checks, and resolving changes to keep projects on track.

Qualified candidates typically have a bachelor's degree and at least 5 years of install project experience, with strong communication and problem-solving skills.450-character