Field Install Operations Manager

Power Home Remodeling Group; Hilliard (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

Dental coverage

401(k) plan

Company vehicle use

Technology package (IPad/IPhone)

EZ Pass

Gas card

Bonus plan

Job summary

Power Home Remodeling Group in the United States seeks an Install Manager to oversee vendor partners and field crews, ensuring top installation quality and policy adherence. The role involves on-site leadership, customer interaction, and pricing discussions to support project success. The position requires a valid driver’s license and OSHA-related certifications, with strong emphasis on customer satisfaction and compliance.

Qualifications

• High School Diploma and 2–4 years of related work experience.
• Valid driver’s license and ability to travel between sites.
• VSI, AAMA Certification, OSHA 10, Lead Certification; will receive upon employment if not currently certified.
• Strong customer service and communication skills.
• Ability to negotiate pricing and manage installations.

Responsibilities

• Independently assesses install partners’ installations and service calls to confirm adherence to operating practices and policies.
• Determines actions to take when issues arise during inspection processes.
• Ensures all materials used meet company standards and OSHA compliance.
• Evaluates install partner performance and manages scheduling and distribution of installation and repair jobs.
• Works on-site with customers to answer questions, address concerns, and resolve issues in real time.
• Negotiates and adjusts material pricing agreements with customers and makes additional sales recommendations.
• Manages related payment collections when necessary.
• Performs services and repairs as needed and procures required parts.
• Completes administrative tasks and other duties as assigned by management.

Skills

Multi-tasking

Time management

Customer service

Negotiation

Decision making

Education

High School Diploma

Tools

OSHA 10

VSI

AAMA Certification

Lead Certification

Job description

Power Home Remodeling Group in the United States seeks an Install Manager to oversee vendor partners and field crews, ensuring top installation quality and policy adherence. The role involves on-site leadership, customer interaction, and pricing discussions to support project success. The position requires a valid driver’s license and OSHA-related certifications, with strong emphasis on customer satisfaction and compliance.