Field Implementation Trainer — AI-Enabled Service

myKaarma; United States; Sur place; USD 63 000 - 77 000; Plein temps

Avantages offerts par ce poste

Flexible Work Environment

Health and Wellness

Generous Time Off

Résumé du poste

myKaarma is seeking a Field Implementation Trainer to empower Fixed Operations personnel across our dealer network to utilize the ServiceLane Technology suite, including AI-enabled capabilities. This full-time role requires on-site training across the network, traveling four weeks each month from major airports.

You will guide dealership teams through adoption, troubleshoot, and deliver hands-on instruction to ensure long-term success.

Qualifications

• Experience in automotive dealership fixed operations is preferred.
• Experience in automotive software consulting, installation, or training is preferred.
• AI augments workflows while maintaining compliance and customer trust.

Responsabilités

• Deliver comprehensive training on myKaarma products, including AI-enabled features.
• Assess projects and coordinate with Lead Field Implementation Trainer.
• Prepare installations by reviewing deployment notes and handoffs.
• Collaborate with Deployment, Support, and Product teams to address needs.
• Provide hands-on, site-based training focused on ServiceCart.
• Document training notes and follow up with dealerships.
• Stay updated on product changes and dealership practices.

Connaissances

Automotive dealership ops experience

AI in workflows

Customer/ dealership training

Strong communication

Organized and proactive

Quick learner

Willingness to travel

Outils

Salesforce

ServiceCart

Description du poste

myKaarma is seeking a Field Implementation Trainer to empower Fixed Operations personnel across our dealer network to utilize the ServiceLane Technology suite, including AI-enabled capabilities. This full-time role requires on-site training across the network, traveling four weeks each month from major airports.

You will guide dealership teams through adoption, troubleshoot, and deliver hands-on instruction to ensure long-term success.