Field Implementation Lead – AI Platform Go-Lives (Travel)

Numa; United States; Remote; USD 95,000 - 125,000; Full time

Benefits offered by this job

Equity Package

Flexible PTO

Health, dental, and vision benefits

401(k) plan

Job summary

Numa is seeking a Field Implementation Manager to deploy our AI-powered dealership platform across North America. You’ll spend most of your time on-site launching the platform, training dealership staff, solving real-time challenges, and setting teams up for long-term success.

The role combines training, problem-solving, and field leadership as a bridge between the dealership and our internal teams, shaping onboarding, go-lives, and future rollouts across the U.S. and Canada.

Qualifications

• 1+ years of customer-facing experience in training, onboarding, service, or support.
• Strong communication and presentation skills, with ability to command a room and adapt to any audience.
• Willingness to travel ~3 weeks per month across the U.S. and Canada.

Responsibilities

• Lead onsite go-lives and ensure smooth, successful launches
• Train dealership staff across roles with clear, hands-on, and engaging sessions
• Partner with dealership leaders to highlight the long-term business value of Numa
• Document launch outcomes and transition accounts to our Performance Architect team
• Share field insights with Sales, Product, and Customer Success to improve onboarding and customer experience
• Travel onsite to dealerships regularly to drive engagement and adoption

Skills

Customer-facing experience

Communication skills

Public speaking

Tech-savvy

Travel readiness

Job description

Numa is seeking a Field Implementation Manager to deploy our AI-powered dealership platform across North America. You’ll spend most of your time on-site launching the platform, training dealership staff, solving real-time challenges, and setting teams up for long-term success.

The role combines training, problem-solving, and field leadership as a bridge between the dealership and our internal teams, shaping onboarding, go-lives, and future rollouts across the U.S. and Canada.