Field Implementation Trainer - Auto Software & AI

myKaarma; Long Beach (CA); A distancia; USD 68.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work environment

Health & wellness benefits

Generous vacation time

Dog-friendly offices and on-site perks

Descripción de la vacante

myKaarma is seeking a Field Implementation Trainer to empower Fixed Operations personnel across the dealer network to maximize the SLT product suite, including AI-enabled features. The role involves hands-on, on-site training, nationwide travel, and close collaboration with installation and service teams.

On-site Monday through Friday four weeks per month, candidates should live near a major airport and be adept at guiding dealership staff through process changes, troubleshooting, and long-term

Formación

• 2+ years in automotive dealership fixed operations (e.g., Service Advisor, Technician, Parts)
• 2+ years in automotive software consulting, installation, or training
• 2+ years operating in AI-augmented workflows with compliance and trust
• Strong written and verbal communication skills
• Highly organized, proactive, with a strong sense of urgency
• Willingness to commit to full-time travel (Mon-Fri, 4 weeks/month)

Responsabilidades

• Deliver comprehensive training to dealership personnel on myKaarma products, including AI-enabled capabilities within the SLT suite.
• Assess each project and coordinate with the Lead Field Implementation Trainer.
• Prepare for installations by reviewing Salesforce notes and handoff materials.
• Contribute to achieving goals set by team leads and dealer management.
• Provide hands-on, detailed training to dealership personnel, focusing on ServiceCart through a standardized process.
• Collaborate with the Lead Field Implementation Trainer and on-site teammates to tailor training to dealership needs.
• Maintain well-organized documentation of training notes and follow-ups with dealerships.
• Efficiently coordinate with Deployment, Support, and Product teams to address customer needs.
• Communicate clearly through voice and written channels and stay informed on product updates.

Conocimientos

Fixed ops experience

Automotive software consulting

AI-augmented workflows

Communication skills

Organization & initiative

Learning agility

Travel readiness

Descripción del empleo

myKaarma is seeking a Field Implementation Trainer to empower Fixed Operations personnel across the dealer network to maximize the SLT product suite, including AI-enabled features. The role involves hands-on, on-site training, nationwide travel, and close collaboration with installation and service teams.

On-site Monday through Friday four weeks per month, candidates should live near a major airport and be adept at guiding dealership staff through process changes, troubleshooting, and long-term