Field Implementation Specialist — National Travel & Training

Medasource; Cincinnati (OH); Vor Ort; USD 62.000 - 69.000; Vollzeit

Zusammenfassung

Medasource is seeking a Field Implementation Specialist to support installation, implementation, and training of clinical chemistry and immunoassay analyzers at healthcare facilities nationwide. This field-based role emphasizes hands-on technical work, customer interaction, and travel.

A clinical laboratory or laboratory IT background is preferred, with excellent communication and the ability to learn new concepts quickly.

Qualifikationen

• Associate's degree in medical technology, IT, or related field.
• At least 3 years in a clinical lab or IT support within a clinical lab setting.
• Familiar with clinical lab workflows and instrumentation.

Aufgaben

• Support installation, implementation, and validation of analyzers at customer sites nationwide.
• Serve as primary post-sales contact during implementation.
• Assess workflows to develop effective training plans.
• Deliver hands-on training on diagnostic instrumentation and processes.
• Provide first-level troubleshooting and escalate complex issues.
• Coordinate activities to ensure successful system adoption and customer satisfaction.
• Identify opportunities for additional consumables, software, and related solutions.
• Document progress, feedback, and issues.
• Collaborate with internal teams to improve processes and experiences.
• Travel nationally up to 95%, including overnight stays Monday through Friday.

Kenntnisse

Communication

Customer service

Quick learner

Ausbildung

Associate's degree in Medical Technology / IT

Tools

Clinical instrumentation

Jobbeschreibung

Medasource is seeking a Field Implementation Specialist to support installation, implementation, and training of clinical chemistry and immunoassay analyzers at healthcare facilities nationwide. This field-based role emphasizes hands-on technical work, customer interaction, and travel.

A clinical laboratory or laboratory IT background is preferred, with excellent communication and the ability to learn new concepts quickly.