Clinical Application Specialist — Lab Installations & Training

Genomadix; Oregon; Ibrido; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Genomadix seeks a Clinical Application Specialist to install systems, train staff, and troubleshoot on-site for clinical laboratories across the US, with 70-90% travel. You will ensure customers are set up for success in CAP- and CLIA-regulated environments and communicate effectively with cross-functional teams.

The role requires excellent communication, organization, and independence, plus a valid driver's license and willingness to travel.

Competenze

• College diploma or degree in Life Sciences, Molecular Biology, Engineering, or related field.
• 2-3 years of experience in a clinical laboratory setting or molecular diagnostics.
• Extensive hands-on experience in CAP- and CLIA-regulated laboratories.
• Familiarity with clinical lab workflows, quality systems, and regulatory requirements.
• Working knowledge of molecular biology and chemistry principles.

Mansioni

• Plan, coordinate, and execute system installations, training, and on-site verifications for customers.
• Provide on-site troubleshooting and support across instrumentation, software, and workflows.
• Collaborate with Sales on pre- and post-implementation activities to drive adoption.
• Maintain records per Quality Management System and HIPAA guidelines.

Conoscenze

Communication

Presentation skills

Customer focus

Problem solving

Organization

Independent work

Windows proficiency

Driver's license

Formazione

Bachelor's degree in Life Sciences

Descrizione del lavoro

Genomadix seeks a Clinical Application Specialist to install systems, train staff, and troubleshoot on-site for clinical laboratories across the US, with 70-90% travel. You will ensure customers are set up for success in CAP- and CLIA-regulated environments and communicate effectively with cross-functional teams.

The role requires excellent communication, organization, and independence, plus a valid driver's license and willingness to travel.