OEM Account Manager

Numa; Detroit (MI); On-site; USD 115,000 - 165,000; Full time

Benefits offered by this job

Equity Package

Health, dental, and vision benefits

401(k) plan

Flexible PTO

Job summary

Numa is building the platform to power AI-native dealerships, reimagining automotive service and sales with AI agents that automate customer interactions and streamline operations. The OEM Account Manager will grow relationships with Ford, GM, and Stellantis across ~10,000 dealerships in the US.

This high-visibility role combines enterprise account management, partnership strategy, and program execution. Travel to Detroit area ~50% of the time.

Qualifications

• 5–7 years of enterprise sales or account management experience.
• Automotive OEM experience is a strong plus.
• Proven ability to navigate large, matrixed organizations.
• Comfort presenting to and negotiating with senior executives.
• Willingness to travel to Detroit area ~50% of the time.

Responsibilities

• Own day-to-day relationship for OEM partner programs and monitor health.
• Build trusted relationships across OEM levels to protect and grow the partnership.
• Lead program reviews and translate data into polished presentations.
• Assist in responses to OEM RFPs/RFIs and evaluations.
• Identify opportunities and apply value selling to expand Numa's footprint.
• Coordinate with sales and customer success to drive dealership revenue and retention.
• Track program health, risks, and action items with strong organization.

Skills

Enterprise sales

Account management

Relationship building

AI native working

Communication

Forecasting & planning

Education

Bachelor's degree or equivalent

Tools

HubSpot

Job description

Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions, from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times to drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).

The Role

The OEM Account Manager will own and grow our relationship with the largest Numa's OEM partners, including Ford, GM, and Stellantis, representing ~10,000 dealerships across the US. This is a high-visibility role that sits at the intersection of enterprise account management, partnership strategy, and program execution. You will be responsible for deepening the commercial relationship, driving dealer enrollment and adoption of Numa across the OEM's network, and turning a single program into a durable, expanding partnership.

We're looking for someone who has managed complex enterprise accounts and/or has demonstrable skills to do so, and thrives on the relationship and organization skills side of the job: someone who is in it for the people, has real hustle, and uses AI as a force multiplier so more of their time goes toward face time with OEM partners instead of busywork. Automotive industry experience is highly preferred.

What You’ll Do

• Own the day to day relationship for Numa's OEM partner programs, running a proactive engagement cadence that monitors program health
• Build genuine, trusted relationships across key levels of the OEM organization to protect and grow partnership
• Prepare and lead program reviews, translating dealership and product data into polished presentations that advance Numa's position with OEM stakeholders.
• Assist in the preparation and coordination of responses to OEM RFPs, RFIs, and vendor evaluations
• Spot opportunities and apply value selling principles to expand Numa's footprint within each OEM account, and negotiate outcomes that are mutually beneficial for the OEM and for Numa.
• Partner with Numa's sales and customer success teams to convert OEM-level endorsement into dealership-level revenue and retention.
• Track program health, open risks, and action items with a level of organization that keeps nothing from slipping through the cracks.

What You Bring

• 5 to 7 years of enterprise sales or account management experience, ideally managing Fortune 500 caliber accounts; automotive OEM experience (GM, Ford, Stellantis, or a tier 1 supplier) is a strong plus.
• Experience navigating large, matrixed organizations and building relationships from line level managers up to executive sponsors.
• An AI native way of working: you already use AI tools to move faster and get more done, and you can bring that mindset to a fast moving OEM account using AI to accelerate account prep, reporting and follow through
• A genuine love of working with people; you're energized by frequent in person and virtual interaction, not drained by it.
• Unparalleled hustle: you're comfortable in a fast moving, high accountability environment and you don't wait to be told what's next.
• Excellent written and verbal communication skills, including comfort presenting to and negotiating with senior executives.
• Strong project management skills, with experience coordinating complex, multi-stakeholder initiatives (program rollouts, renewals, RFP responses) against firm deadlines.
• Strong forecasting and account-planning discipline, with hands-on CRM experience (Hubspot or similar).
• Bachelor's degree or equivalent practical experience.
• Willingness to travel to the Detroit area roughly 50% of the time for in person meetings, business reviews, and relationship building.

Why Join Numa

• We are just getting started - help us scale our OEM team!
• Be part of an industry leader named the #1 fastest-growing AI Automotive company by Inc. 5000.
• $115K base/$165K OTE
• Equity Package
• Health, dental, and vision benefits
• 401(k) plan
• Flexible PTO

At Numa, you’ll have the chance to represent game-changing technology in an industry that’s ready for innovation. If you love being in the field, thrive on solving problems in real time, and want to make an impact at a high-growth company, we’d love to hear from you.