Field HR Partner & People Experience Advocate

Coastal Waste & Recycling Inc; Fort Myers (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Coastal Waste & Recycling is seeking a People Experience Ambassador to be a hands-on HR partner in the field, guiding employee relations, investigations, and policy interpretation across our locations.

You will travel to assigned sites, analyze workforce data, and advise leaders on engagement and retention strategies while collaborating with Recruiting, Payroll, Benefits, and Training teams.

Qualifications

• 3+ years of progressive HR experience in roles such as Generalist, Employee Relations Specialist, or HR Business Partner.
• Experience independently leading employee relations investigations, including interviews, documentation, findings, and disciplinary recommendations.
• Experience advising managers on performance, workplace concerns, corrective action, and policy interpretation.
• Strong understanding of employment laws, HR practices, and workplace compliance.
• Experience analyzing workforce data, identifying trends, and partnering with leaders to improve retention and performance.
• Strong communication, conflict resolution, and relationship-building skills.
• Ability and willingness to travel regularly to assigned operational locations.
• Proficiency in Microsoft Excel and HRIS usage.
• Bilingual proficiency in English and Spanish or English and Haitian Creole.

Responsibilities

• Serve as a trusted HR partner to operational leaders and employees, providing guidance on employee relations, performance management, company policies, and workforce challenges.
• Independently conduct workplace investigations, document findings, recommend disciplinary actions, and guide leaders through sensitive employee matters.
• Regularly visit assigned Coastal locations, build relationships with frontline employees, and stay connected to operational needs.
• Analyze turnover, attendance, retention, and other workforce metrics to identify trends and partner with leaders on meaningful improvements.
• Identify opportunities to improve employee engagement, address workforce concerns, and strengthen employee retention.
• Support key HR processes, including onboarding, employee changes, performance documentation, and separations.
• Ensure consistent application of HR policies and practices, maintain accurate documentation, and identify potential compliance concerns.
• Partner with Recruiting, Payroll, Benefits, Training, and other People Experience teams to deliver effective HR solutions.

Skills

Employee relations

Workplace investigations

Policy interpretation

Workforce data analysis

Communication skills

Travel readiness

Excel

HRIS experience

Bilingual English/Spanish or Haitian-C

Education

Bachelor’s degree in HR/Business

SHRM-CP or PHR certification

Tools

Workday

HRIS

Job description

Coastal Waste & Recycling is seeking a People Experience Ambassador to be a hands-on HR partner in the field, guiding employee relations, investigations, and policy interpretation across our locations.

You will travel to assigned sites, analyze workforce data, and advise leaders on engagement and retention strategies while collaborating with Recruiting, Payroll, Benefits, and Training teams.