Field Excellence Leader: From Strategy to Field Execution

Biogen, Inc.; United States; Hybrid; USD 162,000 - 223,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k)

Job summary

Biogen is seeking a Field Excellence Lead in a hybrid role based in Cambridge, MA, with potential US-remote exceptions for strong talent. The role drives field readiness and execution across North America Commercial Operations, translating strategies into field-ready actions with cross-functional collaboration.

Responsibilities include shaping operating models, call planning, performance management, and adoption of CRM and training initiatives, while partnering with sales and therapeutic area

Qualifications

• Bachelor’s degree required; Advanced degree (MBA, MSc, PhD) preferred.
• At least 7 years of experience in biotech/pharma field sales and commercial sales operations, having led sales teams at the regional level before advancing into sales operations/HQ roles.
• Proven success in translating strategy into operational execution.
• Experience with CRM platforms, with Veeva strongly preferred.
• Strong communication, storytelling, and stakeholder management skills.
• Executive presence and ability to influence in matrix environments.

Responsibilities

• Translate data-backed insights into actionable field plans to drive performance.
• Develop and scale best practices generated by field teams into national action plans.
• Serve as the voice of the field, improving field-readiness of operations and home office deliverables.
• Drive adoption of Commercial Operation deliverables, including communications, CRM, and training.
• Lead TA-specific special projects, aligning field effectiveness priorities with DGMs and Sales VPs.
• Collaborate with cross-functional teams to ensure integrated and compliant operations.
• Shape and optimize operating models, call planning, and targeting for enhanced field performance.
• Enhance performance management and field enablement capabilities.
• Partner with Therapeutic Area and Sales leadership to execute strategic initiatives.
• Manage stakeholder relationships to ensure effective communication and collaboration.
• Continuously assess and improve field effectiveness through analytics and systems integration.

Skills

Strategy translation

CRM experience

Veeva CRM

Executive presence

Stakeholder mgmt

Biotech/pharma sales

Communication skills

Education

Bachelor’s degree

MBA/MSc/PhD preferred

Tools

Veeva CRM

Job description

Biogen is seeking a Field Excellence Lead in a hybrid role based in Cambridge, MA, with potential US-remote exceptions for strong talent. The role drives field readiness and execution across North America Commercial Operations, translating strategies into field-ready actions with cross-functional collaboration.

Responsibilities include shaping operating models, call planning, performance management, and adoption of CRM and training initiatives, while partnering with sales and therapeutic area