Field EV Service Technician - Travel & Tools Included

Lucid Motors; Beverly Hills (CA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) retirement plan

Equity program

Cash incentive program

Job summary

Lucid Motors is seeking a Mobile Service Technician to travel to client locations and diagnose, maintain, and repair Lucid vehicles in the field. You will use a service van, tools, and a defined software suite to document customer interactions and repair activities.

ASE certifications within 6-8 months of hire are expected, with reimbursement by Lucid. This role emphasizes exceptional customer experience in a luxury EV environment with opportunities to support service centers as needed.

Qualifications

• 3-5 years of experience as an automotive service technician.
• Self-sufficient, highly organized and able to work independently.
• Knowledge of High Voltage, Low Voltage, and EV powertrain systems.
• Customer facing experience with strong written and verbal communication.
• Proficient in Microsoft Office and familiar with proprietary DMS software.
• EPA 609 Certification
• Willingness to complete Lucid-provided CPR training after hire
• Valid driver’s license with clean record; restrictions for younger drivers apply

Responsibilities

• Function as a Service Advisor and perform parts duties including ordering, returns, and inventory management.
• Work directly with clients to provide a high level of customer experience.
• Document all customer vehicle interactions using the appropriate software.
• Maintain knowledge of High Voltage, Low Voltage, and EV systems.
• Conduct walk-around and write-up processes to determine primary concerns.
• Document customer concerns for diagnosis and repair.
• Follow repair order documentation procedures (Three C’s).
• Invoice and collect payment.
• Provide customer communication on repair status and scheduling.
• Plan travel time and visit duration for mobile service visits.
• Provide support at Service Center when needed and travel within territory.
• Travel to assigned territory and other service locations as required.

Skills

HV/EV knowledge

Customer communication

Documentation proficiency

Tools

Microsoft Office

DMS software

Job description

Lucid Motors is seeking a Mobile Service Technician to travel to client locations and diagnose, maintain, and repair Lucid vehicles in the field. You will use a service van, tools, and a defined software suite to document customer interactions and repair activities.

ASE certifications within 6-8 months of hire are expected, with reimbursement by Lucid. This role emphasizes exceptional customer experience in a luxury EV environment with opportunities to support service centers as needed.