Field Equipment Service Technician – Packaging Systems

Socket.dev; Aurora (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life and AD&D insurance

401(k) retirement plan

Health Savings Account (HSA) with ERI

PTO and Sick Leave

Job summary

Flexpak in Colorado is seeking an Equipment Service Technician to dispatch to onsite customer locations to install, diagnose and repair automated packaging equipment. The role covers preventive maintenance, parts ordering, and service documentation.

You will work with customers, maintain parts inventory, and provide basic operating training. Overnight travel and a valid driver’s license are required, with a supportive benefits package included.

Qualifications

• Minimum 3 years of mechanical technician experience or equivalent.
• Physical ability to perform essential job functions and lift heavy objects.
• Driver's license and willingness for overnight travel.
• Ability to work with manuals and manufacturer resources.

Responsibilities

• Diagnose, repair and service equipment and tooling.
• Communicate with sales team and partners on visit outcomes.
• Source and order replacement parts for equipment.
• Maintain inventory of parts and tools.
• Keep a safe and organized workshop.
• Provide basic operating training to customers.
• Safely operate company vehicle.

Skills

Customer communication

Maintenance & repair

Initiative & problem solving

Customer relationships

Technical service

Factory training

CRM platforms

ERP systems

MS Office

Organization & time management

Interpersonal skills

Tools

CRM platforms

ERP systems

Microsoft Office

Job description

Flexpak in Colorado is seeking an Equipment Service Technician to dispatch to onsite customer locations to install, diagnose and repair automated packaging equipment. The role covers preventive maintenance, parts ordering, and service documentation.

You will work with customers, maintain parts inventory, and provide basic operating training. Overnight travel and a valid driver’s license are required, with a supportive benefits package included.