Field Service Technician – Packaging Equipment & Startup

All-Fill, Inc.; Exton (PA); On-site; USD 75,000 - 90,000; Full time

Job summary

All-Fill, Inc. is seeking an experienced Industrial Technician for our Service Department to install, commission, diagnose, and repair packaging equipment at Exton, PA and with North American travel.

The ideal candidate has strong mechanical and electrical troubleshooting skills, hands-on automation and PLC experience, and a commitment to delivering exceptional customer service on-site and remotely. You will support manufacturing operations, FATs, machine startups, and collaboration with

Qualifications

• Bachelor's or higher in Mechanical, Electrical, Mechatronics, Industrial Engineering or related field.
• Alternate: associate degree or technical certification with hands-on experience.
• 5-7 years of experience in industrial machinery, automation, or packaging equipment.
• Strong mechanical and electrical troubleshooting skills.
• Experience reading electrical schematics and wiring diagrams.

Responsibilities

• Provide on-site service, installation, commissioning, repair, and preventive maintenance for packaging equipment.
• Troubleshoot equipment issues remotely via phone, email, and other communication methods.
• Diagnose and repair mechanical, electrical, pneumatic, hydraulic, and PLC/control system issues.
• Travel to customer facilities in the US and internationally to support installations and startups.
• Train customer operators and maintenance personnel on equipment operation and preventive maintenance.
• Complete accurate field service reports and documentation.
• Assist the assembly department with machine builds and final preparation.
• Program controls components for spare parts orders and replacement equipment.
• Prepare and conduct Factory Acceptance Tests (FAT).
• Collaborate with Engineering, Manufacturing, Quality Control, and Parts departments to resolve technical issues.
• Maintain a safe work environment following safety policies.

Skills

Industrial automation

PLC controls

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Electrical schematics

Wiring diagrams

Education

Bachelor's degree in Engineering

Associate degree or technical certification

Tools

Programmable controllers

Industrial testing equipment

Job description

All-Fill, Inc. is seeking an experienced Industrial Technician for our Service Department to install, commission, diagnose, and repair packaging equipment at Exton, PA and with North American travel.

The ideal candidate has strong mechanical and electrical troubleshooting skills, hands-on automation and PLC experience, and a commitment to delivering exceptional customer service on-site and remotely. You will support manufacturing operations, FATs, machine startups, and collaboration with